3
1
20
Service Marketing
Valarie A. Zeithaml
Primary Author
mixed material
0070782504
USA
Mc Graw Hill
1996
Services Marketing :
Integrating Customer Focus Across The Firm
Valarie A. Zeithaml
Additional Author
Mary Jo Bitner
Additional Author
mixed material
0071240314
Boston : Mcgraw Hill
2004
Servis Marketing :
Integration Customer Focus Across The Firm
Valarie A. Zeithaml
Additional Author
mixed material
71244964
Boston : Mcgraw Hill
2006